We’ve all heard about large companies suffering serious IT failures. That doesn’t mean smaller organisations are immune – they just don’t make the same sized headlines.

‘Avoiding IT Meltdown’ is full of best practices accumulated over many years of IT management experience that will help you strengthen your strategies and processes for implementing, running, and supporting technology throughout your organisation.

This is not a theory laden textbook. It won’t teach you how to be a programmer or a technical guru. The emphasis is on practical hints and tips that are designed to help you minimise disruption and optimise the quality of your IT services.

Implementing just one of the suggestions in this book will more than justify your investment in reading it.

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It is also available on Amazon as a paperback or as a digital download.  Purchase a copy on Amazon

Avoiding IT Meltdown is designed for people who are involved in, or responsible for, the delivery of quality IT services.

An ideal companion for IT managers, team managers and team leaders in larger organisations, and people who aspire to be managers. It provides practical insights into the operational aspects of the IT management role.

For an experienced manager moving to a more senior position or to a new role in a different company, this book can act as a checklist to help you quickly assess the capabilities in your new team and devise your first 90 day action plan.

For those with an operations or service management focus, the experiences in Avoiding IT Meltdown will help you enhance the quality and effectiveness of your processes and promote their use in your organisation.

For technical specialists, developers, IT architects, and project managers, there are lots of examples of things you can do to make sure your actions have a positive impact on the quality of your IT systems.

This book can help you drive improvements in your IT team by knowing the right questions to ask. It’s not an IT manual. It has been written in simple language, avoiding deep technical terms wherever possible.

Your course will teach you lots about application development and, if you’re lucky, it may give you a basic understanding of the management processes required to run a good quality IT operation. This book provides the real-life practical insights to give you a fuller appreciation of what it is like working inside an IT department.