Avoiding IT Meltdown
A book full of best practices to help you manage your IT estate.
Avoiding IT Meltdown
We’ve all heard about large companies suffering serious IT failures. That doesn’t mean smaller organisations are immune – they just don’t make the same sized headlines.
‘Avoiding IT Meltdown’ is full of best practices accumulated over many years of IT management experience that will help you strengthen your strategies and processes for implementing, running, and supporting technology throughout your organisation.
This is not a theory laden textbook. It won’t teach you how to be a programmer or a technical guru. The emphasis is on practical hints and tips that are designed to help you minimise disruption and optimise the quality of your IT services.
Implementing just one of the suggestions in this book will more than justify your investment in reading it.
“This is such a great little companion for a weary IT professional. After 25 years I still like a reference point, and this is so great to have in my bag to check and validate my thinking against”
Service Delivery & Operations Manager
Financial Services, Leeds
“Full of practical hints and tips, common sense, and best practices. Useful for anyone responsible for implementing and running services in technology. Great for those who are having the joy thrust upon them for the first time and want to know what to do to prepare for and expect to avoid catastrophes, right through to battle-scarred veterans who can use it as a timely reminder or prompt”
Senior Technology Leader
Financial Services, Hampshire
“An unusually well crafted, fast paced, bite-sized guide to huge parts of the IT world. A great fit for the experienced, the new entrant, and everyone in-between. A really good, engaging and simplifying read to what can seem a hugely complex world”
Information Technology, Sheffield
Avoiding IT Meltdown focuses on the technical and operational capabilities, as shown in the chapter listing below.
The chapters are set out in bite-sized chunks and whilst they inter-relate in many ways they have each been written to be read in isolation. This means you have the option of reading it serially from beginning to end or dipping in and out of topics as and when you feel the need.
How much you decide to implement, and to what degree of rigour, will vary depending on your organisation. For example, an IT team of 10 will not need as much process and formality as an IT team of 1000.
Who is it for?
IT Managers and Team Leaders
For an experienced manager moving to a more senior position or to a new role in a different company, this book can act as a checklist to help you quickly assess the capabilities in your new team and devise your first 90 day action plan.
IT Specialists and Project Managers
For technical specialists, developers, IT architects, and project managers, there are lots of examples of things you can do to make sure your actions have a positive impact on the quality of your IT systems.