Are people impossible?

Are people impossible?

If they’re not, why is it so hard to work them out? I remember a quote I heard about 15 years ago, supposedly said by a COO who was referring to IT at the time. I paraphrase: “hardware is simple, software is more difficult, and people are impossible”. This...
Managing geographically dispersed staff

Managing geographically dispersed staff

Many managers find themselves responsible for staff located in more than one office. Those offices may be a few miles away from each other in the same town, or in a number of different cities scattered across the country. Increasingly, UK based managers have offshore...